Did you know that average ecommerce conversion rates are 1% – 2%?
Our trained E-commerce live chat specialists ensure immediate help to your customers which ultimately increases sales by 30% - 40% and reduce bounce rate by 35% - 45% overall with our industry-leading CX strategies. Our managed live chat enhances an immediate access to the consumer’s pain point. As customers live chat, they try to ensure that a commodity fulfills the needs as advertised and hence building customer confidence. With more online choices, balancing cost reduction with an improved customer experience is very difficult.
Live Chat Global can help by providing industry-leading solutions to help companies with their customer contact, saving money and increasing brand loyalty.
